Frequently Asked
Questions (FAQs)

Bali has a tropical climate with warm temperatures throughout the year (around 26–32°C). There are two main seasons:

• Dry season (April–October): generally sunny and ideal for outdoor activities.
• Rainy season (November–March): short tropical showers may occur, usually in the afternoon.

In some of our partner villages located in the highlands, such as Pelaga and Dukuh Sibetan, temperatures can be cooler, especially in the morning and evening.

Our member villages are located across different regions of Bali. The closest village is Nyambu, in Tabanan Regency, approximately 45 minutes from Ngurah Rai International Airport (depending on traffic). The furthest village is Perancak, in Jembrana Regency, which takes approximately 2–3 hours by car. Most of our villages are around 1.5–2 hours from the airport. 

Travel time may vary depending on traffic conditions and the location of your accommodation before or after the program. We are happy to assist in arranging transportation if needed.

We recommend wearing clothing that is both comfortable and respectful of local customs.

Many of our programs involve visiting family homes, community spaces, temples, farms, or natural areas. Dressing modestly helps show respect to your hosts and the local culture. In general, clothing that covers the shoulders and knees is appropriate, especially when visiting temples or participating in cultural activities.

The most suitable clothing will also depend on the activities and environment you will be visiting:

• Forest, trekking, or farming activities: lightweight long-sleeved shirts, long pants, comfortable walking shoes, and insect repellent are recommended.
• Coastal villages and beachside activities: shorts, sandals, a hat, sunglasses, and sun protection may be more comfortable.
• Highland villages: a light jacket or sweater can be useful, especially in the early morning or evening.

Above all, we encourage guests to dress comfortably so they can fully enjoy the experience.

Before your visit, the JED team will provide detailed information about the activities in your itinerary and recommendations on what to wear and bring, so you can come prepared and make the most of your time in the village.

We recommend:

Light, breathable clothing

• Comfortable walking shoes or sandals
• A hat and sunscreen
• A light jacket (especially for highland villages)
• Modest clothing when visiting temples (shoulders and knees covered)

If your program includes trekking or farming activities, bring comfortable outdoor wear. 

If you are staying overnight, you may also want to bring a small daypack and any personal medication.

You are welcome to bring a small gift for your host family or children in the village, but this is completely optional and not expected. If you would like guidance on appropriate gift s, feel free to ask us beforehand.

Yes, we recommend bringing insect repellent, especially for afternoon and evening activities. Villages are surrounded by rice fields, forests, and gardens, which are part of the beautiful rural landscape.

Yes, most of our programs are child-friendly and suitable for families.

However, some activities — such as trekking or farming activities — may be physically demanding for toddlers. If you are traveling with young children or if your child has specific interests, please let us know in advance. We are happy to recommend suitable activities or adjust the program accordingly.

Each tour package will include icons or labels to help you identify whether it is family- or kid-friendly.

Yes, in general, our programs are suitable for elderly guests.

Many activities can be adjusted in terms of pace and level of physical activity. As long as we receive information in advance, we can tailor the experience to ensure comfort and enjoyment for senior travelers.

Please inform us about any mobility concerns or health considerations so we can coordinate properly with the village hosts.

Yes, absolutely.

We understand that each traveler may have different interests — whether cultural, agricultural, educational, or community-based. The itinerary can be adjusted to suit your interests, time availability, and group needs.

Simply contact us via email, and we will be happy to design a program together with you.

Yes. Education is at the heart of our ecotourism activities. Many of our programs are designed to provide meaningful learning experiences about local culture, traditional knowledge, sustainable agriculture, and community-based tourism.

We have experience hosting:

• University study trips
• Research visits
• Cultural immersion programs
• Internship and fieldwork programs

If you are representing an institution or conducting research, please contact us to discuss your objectives, and we will be happy to assist.

 Most villages have mobile signal coverage, however:

• The connection may not be as strong or fast as in urban areas 
• Some homestay might provide WiFi, but not all

We encourage guests to enjoy the opportunity to disconnect and immerse yourself in village life.

You will stay in community-owned homestays or village guestshouse. The rooms are: 

• Clean and comfortable 
• Equipped with basic amenities (bed, fan, mosquito net where needed)
• Private or shared bathroom depending on the village

The design reflects traditional Balinese architecture while maintaining hygiene and comfort. You will also get an opportunity to connect and interact with the host family.

Meals are home-cooked by local families using fresh, local ingredients. You may enjoy: 

• Traditional Balinese dishes 
• Seasonal vegetables 
• Fresh tropical fruits 
• Herbal drinks or local coffee

If you have dietary restrictions (vegetarian, vegan, allergies), please inform us in advance. We will coordinate with the community.

Village life in Bali follows a natural rhythm.

At night, you may occasionally hear dogs barking. In Balinese culture, dogs are often considered guardians of the home, so their presence is part of everyday life in the village. Early in the morning, roosters may crow as the village begins its daily activities.

While it may feel different from staying in a hotel, many guests find these sounds to be a unique and authentic part of the rural experience — a reminder that you are truly living within a local community. If you are a light sleeper, we recommend bringing earplugs for extra comfort.

Bali is a tropical island, and village homes are surrounded by gardens, rice fields, and nature. Because of this, it is possible to encounter small insects such as ants or mosquitoes.

We recommend bringing insect repellent for your comfort. In some accommodations, traditional natural methods are also used to help keep insects away.

You may occasionally see a gecko. Geckos are common in Balinese homes and are harmless. They help control insects and are generally shy, keeping their distance from people.

Our village hosts maintain clean and comfortable rooms, but part of staying in a rural setting means sharing space with nature.

Payments can be made via: 

• Bank transfer 
• International transfer via Paypal, or Wise 
• Other payment methods 

Payment should be made 3 days before the tour date to secure the arrangements with the village hosts.

Generally, the program fee includes: 

• Activities 
• Local guide
• Meals as stated in itinerary 
• Accommodation (if applicable) 
• Community contribution 
• Conservation contribution to support the village’s environmental or cultural program 

Additional costs may include: personal shopping, transportation if not included in your package.

We always aim to provide transparent pricing.

The cost of a customized itinerary will depend on several factors, such as:

• The type of activities included
• Duration of the program
• Number of participants
• Accommodation preferences
• Transportation arrangements

Once we understand your needs, we will prepare a detailed proposal with clear pricing and inclusions. We are committed to transparent communication, so you will always know exactly what is included before confirming your booking.

If you have a budget range in mind, feel free to share it with us — we will do our best to design a meaningful program that aligns with it.

Our tours are community-based. This means: 

• Income goes directly to village members (guides, cooks, homestay hosts, farmers, artisans) 
• Funds support cultural preservation
• Youth and women are actively involved
• Profits are redistributed through village management systems

Ecotourism provides alternative income beyond mass tourism while protecting cultural and natural heritage.

We follow principles of: 

• Community ownership 
• Environmental sustainability 
• Cultural respect
• Fair economic distribution 
• Small-scale tourism 

We collaborate with local organizations and village institutions to ensure that tourism remains respectful, educational, and regenerative – not extractive.

There are many meaningful ways to support our village communities — even beyond participating in a tour.

If you have joined one of our programs, sharing your experience through a testimonial or online review is greatly appreciated. Your words help strengthen community confidence, increase visibility, and inspire responsible travelers to visit. Word of mouth plays an important role in sustaining community-based initiatives.

You can also support by:

• Sharing our stories and programs with your network
• Purchasing locally made products
• Supporting specific conservation or community initiatives featured on our Community Page
• Exploring opportunities for long-term collaboration, research, or educational partnerships

Every form of support — big or small — contributes to the sustainability of village life and local livelihoods. If you would like to explore a specific way to contribute, feel free to contact us. We would be happy to guide you.

Yes. Our village-member owners are accustomed to receiving international visitors. Basic safety measures include: 

• Coordinated local hosts 
• Clear activity briefings 
• Safe drinking water arrangements 
• Clean food preparation practices

If you have specific health conditions, please inform us beforehand.

Yes, we strongly recommend travel insurance covering medical emergencies, trip cancellations, and outdoor activities.

We recommend making your booking at least 3 days before your preferred departure date. This allows our team and the village communities enough time to prepare your visit and ensure the best possible experience.For customized programs or larger groups, we encourage booking as early as possible.

Yes. Children aged 2–11 years are charged 50% of the adult rate.

Please note that some activities may have age or safety requirements. If you are traveling with young children, let us know in advance so we can recommend the most suitable experience for your family.

Yes. While most of our experiences are priced based on a minimum of two guests, we are happy to welcome solo travelers.

A single traveler surcharge applies to help cover the fixed operational costs of the experience. Please contact us for a personalized quotation, and we will be happy to assist you.

At the moment, we do not offer scheduled open tours for individual travelers.

Most of our village experiences are conducted as private tours to ensure a more meaningful and comfortable interaction between guests and the local community. This also allows us to tailor the experience to your interests and pace. If you are traveling alone, please contact us. We will be happy to discuss the available options.

Yes. If you choose to arrange your own transportation and meet our local guide directly at the village, you may be eligible for a reduced program rate for our day trips and overnight experiences.

Once your booking is confirmed, we will provide detailed directions and the designated meeting point in the village. Please let us know your preference when making your booking so we can prepare a revised quotation.

Yes. If you need to reschedule your visit, please contact us as soon as possible.

We will do our best to accommodate your preferred new date, subject to the availability of the village community, local hosts, and scheduled activities. While we cannot guarantee availability, we will work with you to find the best possible alternative.

If you need to cancel your booking:

• More than 48 hours before departure: You are eligible for 100% full refund. 
• Within 48 hours before departure: You are eligible for a 50% refund of the total booking cost.
• Within 24 hours before departure, on the day of departure, or in the event of a no-show: Unfortunately, the booking is non-refundable, as preparations with the local community have already been made

If a refund is applicable, it will be processed within a reasonable timeframe using the original payment method whenever possible. Please note that administrative fees or bank transfer charges may be deducted where applicable.

Occasionally, village activities may be affected by Balinese religious ceremonies or other important community events. These ceremonies are an integral part of village life and cultural traditions.

If your program needs to be adjusted or rescheduled for this reason, we will inform you as early as possible and work with you to arrange the best alternative.